Housing helpline sees 37% increase in calls, highlights housing crisis

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(COLORADO) — Colorado Housing Connects has seen an increasing number of inquiries from residents who are struggling to keep up with housing payments as the cost of housing and basic necessities continues to rise across the state.

Since August, more than 7,000 Coloradans have contacted the housing helpline for assistance with affordable housing navigation and help with rent or mortgage payments. The inquiries represent a 37% increase over the monthly average of 5,336 inquiries in 2024.

“We’re seeing a significant increase in the number of Coloradans reaching out for help, which highlights the ongoing housing crisis in our state,” said Patrick Noonan, Program Director of Colorado Housing Connects. “Our goal is to provide people with the resources and guidance they need to navigate these challenging times and to ensure that no one has to face housing instability alone.”

Colorado Housing Connects works in partnership and collaboration with several state and local agencies across Colorado. The housing helpline focuses on long-term, sustainable solutions by connecting community members to rental and mortgage assistance, educating renters about the eviction process and their rights, providing legal referrals, and guiding residents through the affordable housing landscape.

The recent numbers have exceeded those seen during the peak of the Great Recession when foreclosures were at an all-time high and the helpline received over 4,000 calls.

A poll by the Colorado Health Foundation found that 89% of respondents rated housing affordability as an extreme or very serious problem. A separate report from Forves ranks Colorado as the 11th most expensive state in terms of cost of living.

“Every call we receive represents a person or family facing real challenges, and we’re committed to being there for them,” Noonan said. “We’re here to provide support, connect them with the resources they need, and ultimately help them achieve housing stability and security.”

Those facing eviction are encouraged to contact Colorado Housing Connects to speak to an eviction prevention, expert, apply for rental assistance, and seek assistance with other needs such as food, medical needs, employee assistance, and more.

To contact Colorado Housing Connects, call 1-844-926-6632 or visit coloradohousingconnects.org.

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